free shipping for the month of September within the United states.
Please understand that handmade products, by their very nature, often have slight variations and imperfections. This, in fact, is what makes owning handmade ceramics so special.
Of course, I hope you love your purchase. however, If you are not completely satisfied, let me know within 48 hours after receiving your package. you can contact me through the website.
then you may return or exchange your order within 7 days. you are responsible for the return shipping costs. when the returned order is received,I will send a refund for the amount of the purchase less the shipping costs. Please be sure that the item is unused and in its original packaging.
if the piece is damaged, i will replace the item. proof of damage must be provided within 48 hours of receiving your order. taking a photo of the item in its original packaging is standard proof of damage.